The Fermatean fuzzy soft set (FFSS) is a natural extension of the intuitionistic fuzzy soft set (IFSS) and the Pythagorean fuzzy soft set (PyFSS). It retains the corresponding benefits of IFSS, PyFSS, and their extensions, including the ability to represent an entity from both favorable and adverse perspectives. It renders it feasible to mimic real-world situations where uncertainty is prevalent more precisely. It is possible to portray uncertain circumstances more effectively with the incorporated dimension of hesitation degree. The current study presents an innovative form of FFSS, known as complex Fermatean fuzzy soft set (cFRFSS), aiming at addressing the complexities related to data uncertainty and periodicity. The basic idea of cFRFSS, including set-theoretic operations and properties, is demonstrated numerically, and associated results are provided. To mitigate inconsistent information, modified entropy metrics for cFRFSS are put forward in the following section. Then, to assist university managers in assessing the research output of their faculty members within the institution, a robust method employing suggested cFRFSS-based entropy measures is offered. The suggested strategy’s adaptability is assessed by contrasting it with other strategies that have been previously put forth.
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